Privacy Policy

Privacy Policy for RideNaples

Effective Date: 12/01/2024

At RideNaples, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, and booking information.

  • Non-Personal Information: Browser type, IP address, device information, and website usage data.

  • Payment Information: Collected securely via third-party payment processors.

2. How We Use Your Information

  • To process bookings and payments

  • To provide updates, confirmations, and notifications related to your trips.

  • For customer support and feedback.

  • To analyze website traffic and improve our services.

3. Sharing of Information

  • With Service Providers: To facilitate payment processing, booking logistics, or customer support.

  • Legal Obligations: If the law requires protection against fraud or other illegal activities

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze traffic, and offer personalized services. You can manage cookie preferences through your browser settings.

5. Your Rights

Access or correct your personal information

Request deletion of your personal information.

Opt out of promotional communications.

6. Data Security

We implement robust security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute data security

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date."

Contact Us: If you have questions about this Privacy Policy, email us at mark@ridenaples.com.

Terms of Service for RideNaples

Effective Date: 12/01/2024

Welcome to RideNaples! By using our services or website, you agree to these terms. Please read them carefully.

1. Service Overview

RideNaples provides transportation services to customers in the Naples area. You can book online or by contacting our support team.

2. User Responsibilities

  • Provide accurate booking details

  • Arrive on time for scheduled rides.

  • Respect drivers and comply with safety guidelines.

3. Payment and Refund Policy

Payments are processed at the time of booking.

Cancellations may be subject to fees as outlined in our cancellation policy.

4. Prohibited Conduct

  • Misuse of services, including fraudulent bookings or harassment of staff

  • Violation of local laws during rides.

5. Liability

RideNaples is not liable for:

  • Delays caused by traffic, weather, or other unforeseen events.

  • Personal items were left in the vehicle.

6. Dispute Resolution

Any disputes arising from these terms will be resolved through mediation or arbitration in [your jurisdiction].

7. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our services indicates acceptance of revised terms

Contact Us: Email us at mark@ridenaples.com for questions about these terms